Coaching and Skills for Managing Different Generations

Perception
“Whilst part of what we perceive comes through our senses from the object before us, another part (and it may be the larger part) always comes out of our own mind”
William James, Prominent American Psychologist

Addition
Guess What?
There was NO Cube in the previous slide
There were only Black Circles with Patterns in them
Your mind added the cube

Subtraction
Guess What?
Did you read the second “the”
There are two “The”s
Your mind Subtracted one of them

Distortion
Guess What?
Both squares are exactly the same shade
Your mind distorts the information based on its believes

Assumptions
Guess What?
What you see is NOT what you get!
The mind does:
Addition
Subtraction
Distortion
Assumption
To reduce additions, subtraction, distortions and assumptions we need to study each generation separately

Each Generation has a unique Imprint
Four Generations of Workers
Veterans (1933-1945); 63-75
Boomers (1946-1964); 44-62
Gen X (1965-1980); 28-43
Gen Y (Millennials) (1981-2000); 8-27
Population
Veterans (1933-1945)
Personal Characteristics Of Generations
Boomers (1946-1964)
Personal Characteristics Of Generations
Gen X (Latchkey) (1965-1980)
Personal Characteristics Of Generations
Gen Y (1981-2000)
Personal Characteristics Of Generations
Work Characteristics

Stop Pushing All The Time

Factors Influencing Results
The EMPoweR® Coaching
New Generations of Workers
Motivating Employees
Finding and Retaining Talent
Assigning Roles and Responsibly

Get Things Done Faster and overcome challenges
Get More Visibility
Get More Respect
Get More Time
Get More Job Satisfaction
Reduce your Stress
Become known as the developer of people.

Increase retention rate

Improve problem solving

Increase the quality of work

Empower employees

Diffuse conflict

5-year long study at Sun Microsystems for Coaches
5-year long study at Sun Microsystems for Mentees
The EMPoweR® Coaching model
It’s a Flexible Relational and Systematic communication and management model to empower people by Clarifying results and empowering people to solve problems
Manager to Manager
Employee to Manager
Manager to Employee

Duration : 0:6:36

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